Director, Program, Medical Assisting

    Guilford Technical Community College
    May 14, 2018
    Charlotte, NC
    Job Type
    Zip Code
    Contact Name
    Kimberly Hill
    Contact Email


    Exciting opportunities exist at a diverse and highly regarded community college located in the heart of the Piedmont Triad! GTCC is the third largest community college in North Carolina and offers over 80 programs of study within our academic curriculum. GTCC is accessible to all the great things that High Point, Greensboro, and Winston-Salem have to offer. With four conveniently located campuses, three Aviation Centers, and a small business center, it's easy to see that GTCC has a plan for an exciting tomorrow.

    GTCC is currently accepting applications for Director, Program, Medical Assisting

    Job Description

    The Program Director in collaboration with the Division Chair provides the vision and leadership required to realize the mission of the Medical Assisting (MA) Program and the college at large. Primary administrative responsibilities include program development/management, budget development/management, maintaining programmatic accreditation/external partnerships and providing operational supervision to full and part time faculty and staff in the department. Instructional responsibilities require a strong MA skill set and the ability to teach students effectively in an instructional environment. The Program Director is a member of the full-time faculty and maintains a teaching load with some administrative release time to carry out duties.



    1. Maintaining knowledge of/compliance with the North Carolina Community College System requirements and external programmatic accreditation standards for assigned academic program.
    2. Providing leadership to program curriculum development/revision including ensuring establishment of effective student learning outcomes and related assessment methods.
    3. Conducting and documenting bi-annual academic assessment process requirements in stated timelines.
    4. Contributing to the development of a data based, student centered schedule in collaboration with the Division Chair.
    5. Participating in the college’s hiring process for full and part time faculty; orienting new faculty to program policies.
    6. In coordination with the Division Chair, providing evaluative feedback to program faculty/staff regarding job performance.
    7. Developing and recommending teaching assignments for program faculty to the Division Chair.
    8. Conducting and documenting regular faculty meetings to ensure good communication.
    9. Supporting students through the academic program promoting retention and graduation.
    10. Developing and participating in program recruitment activities that promote enrollment.
    11. Participating in the resolution of student complaints in accordance with college policy.
    12. Preparing and/or reviewing course substitutions for submission to the Division Chair.
    13. Contributing to development, implementation and oversight of departmental budgets.
    14. Participating in the management and support of instructional spaces (i.e., technology needs, inventory control, etc.).
    15. Identifying/promoting professional development for faculty to ensure continued program relevancy and excellent teaching.
    16. Participating in program review and unit planning processes.
    17. Conducting and documenting program advisory committee meetings as required.
    18. Participating in the establishment and coordination of clinical or work based learning sites (if applicable).
    19. Coordinating outreach and developing/maintaining relationships with industry-related personnel and employers; participating in professional organizations promoting advancement of the profession.
    20. Participating in professional development opportunities to advance teaching skills and strategies.
    21. Participating in professional development opportunities to advance leadership skills.
    22. Tracking and facilitating mandatory GTCC trainings.


    Prepare and teach departmental courses to include:

    • developing learner centered lesson plans
    • employing teaching strategies and instructional materials for different learning styles
    • incorporating, as pedagogically appropriate, current technology in classroom, distance learning and laboratory environments
    • creating and modeling a quality learning environment that supports a diverse student population
    • preparing, distributing, and utilizing instructional support materials, including course syllabi, supplementary materials, instructional media, and other devices as appropriate
    • updating and revising curriculum to maintain currency and compliance with accreditation standards
    • developing new courses as needed to support the instructional mission
    • participating in the development and review of course and program/general education outcomes as appropriate
    • developing, conducting, and documenting appropriate assessment of student learning in outcomes courses and programs/general education as appropriate

    Education Required  

    1. Bachelor’s degree from a regionally accredited post-secondary institution
    2. Medical Assisting credential (in good standing) by an organization whose credentialing exam is accredited by the National Commission for Certifying Agencies (NCCA) (i.e. CMA, RMA)
    3. Evidence of courses/content in educational theory and techniques

    Education Preferred 

    Bachelor’s Degree in science or a health related field from a regionally accredited post-secondary institution

     Experience Required

    1. Three years of relevant experience in a healthcare facility, including a minimum of 160 hours in an ambulatory healthcare setting performing or observing administrative and clinical procedures as performed by medical assistants.
    2. Two years demonstrated teaching experience in post-secondary institution and/or vocational/technical education.
    3. Experience with direct employee supervision and management

    Experience Preferred

    1. Greater than three years of relevant experience in a healthcare facility, including a minimum of 160 hours in an ambulatory healthcare setting performing or observing administrative and clinical procedures as performed by medical assistants.
    2. Greater than two years demonstrated teaching experience in post-secondary institution and/or vocational/technical education.
    3. Experience developing and maintaining an effective curriculum to include outcomes assessment and program evaluation.
    4. Experience with national accreditation standards and procedures
    5. Experience with alternate instructional delivery systems to include a learning management system
    6. Experience in a community college setting

    Department Trainings/Requirements:

    1. Bloodborne pathogens/personal protective equipment training (yearly)
    2. Automatic electronic defibrillator/CPR certification (renewal every 2 years)
    3. Documented immunity to Hepatitis B with positive titer and other immunizations (if required by affiliated clinical agencies)

    As an Equal Opportunity Employer, GTCC is strongly committed to diversity & welcomes applications from all qualified candidates, particularly minorities and faculty under-represented in higher education. EOE

    How to Apply

    To see the complete job description and to apply, please visit us @

    Related Jobs

    Security Lead   Charlotte, NC new
    May 21, 2018
    Executive Assistant - Finance   Charlotte, NC new
    May 21, 2018