CUSTOMER SERVICE REPRESENTATIVE

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    U.S. Small Business Administration
    Published
    October 8, 2018
    Location
    Charlotte, NC
    Category
    Other  
    Job Type
    Zip Code
    28201
    Contact Name
    Kimberly Zelaya
    Contact Email
    kimberly@theredcarrot.com

    Description

    Office of Disaster Assistance, Field Operations Center East, Atlanta, GA

    CUSTOMER SERVICE REPRESENTATIVE

    Duties: Assist individuals and business owners with the completion of their disaster loan application(s), including review of financial documentation required in support of each application.

    Requirements: Must have one year of related work experience and the computer skills sufficient to utilize email, word processing spreadsheets, and the Internet, and to navigate within a database to input and retrieve information.

    Salaries start at $16 - $38/hour – Additional locality pay may be added. Mandatory weekend and evening hours Overtime paid for work over 40 hours/wk. Requires extended periods of travel

    Background and credit checks are required Credit score must be at least 500 A valid driver’s license may be required Must be a U. S. citizen

    These temporary positions are for approximately 30-90 days. Candidates are required to travel to a disaster site and may encounter hazardous working and/or living conditions, i.e., no water or electricity and/or minimal lodging facilities. Travel expenses are compensated based on SBA policy and federal regulations.

     

    How to Apply

    Candidates must include the dates and hours worked per week for each job listed
    on their resume. Email resumes to: FOCEResumes@sba.gov. Please do not submit
    multiple resumes.

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